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KMID : 1004620160220010038
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Clinical Nursing Research
2016 Volume.22 No. 1 p.38 ~ p.45
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The Effects of Verbal Violence Experience, Social Support, and Coping Patterns on Job Stress among Operating Room Nurses
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김정욱:Kim Jeong-Wook
고숙정:Ko Suk-Jeong/신성희:Shin Sung-Hee
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Abstract
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Purpose: The purpose of this study was to understand the effects of verbal violence experience, social support, and coping patterns on job stress among operating room(OR) nurses.
Methods: The participants were 214 operating room nurses in general hospitals. Data were collected from April 1st to May 1st in 2013 and were analyzed using a multiple regression.
Results: The most influencing factor on job stress for OR nurses was verbal violence experience from doctor(β=.35), and verbal violence experience from nurse (β=.27) followed. Social support from co-workers was a significant factor in decreasing job stress (β=-.22). Those three factors explained 43.0% (F=54.76, p<.001) of OR nurses’ job stress.
Conclusion: The findings of this study revealed that doctors’ and nurses’ verbal violence increased job stress of OR nurses and social support from co-workers was found decreasing OR nurses’ job stress. The results of the study provides an necessity for developing an effective program for minimizing job stress of OR nurses caused by work place verbal violence.
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KEYWORD
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Stress, Violence, Social Support, Coping, Nurse
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